Our Customer, one of the leading companies in fashion industry has a warehouse with around 6000 SKUs, 600 thousand pieces with 100% piece in and Piece out operations. The company faced high inventory mismatch, delayed dispatches (around 10 days), wrong dispatches and huge market returns resulting in loss of customers, market reputation and inventory loss.
Reconciliation of inventory: We conducted a thorough and deep inventory audit of every single piece in the warehouse. Completed technical reconciliation of the stocks – system versus physical. We implemented a series of audits like ABC analysis, Cycle count of inventory, RCA of issues which helped us to reconcile stock along with managing day to day operations.
Process Oriented approach: We implemented a completely new process oriented approach with quality and audit checkpoints at various stages of process in the warehouse. Like doing Picking and QC checking using HHT devices only, using “NF” command of stocks not found, movement of stock based on category, pick list generated was bifurcated based on order category, etc. This helped us to maximise the company’s throughput and improve the TAT to 24 hours for dispatch.
Automation Initiatives: Various improvements were made in the company’s WMS enabled warehouse along with process improvements. Manual entries were completed eradicated. This strategic implementation of automation did not only improve operational capabilities but also ensured precision, and reliability in our day-to-day activities.